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Responding to Negative Reviews
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Responding to Negative Reviews

Consumers who shop online typically check reviews for a product or service before purchasing anything--it's called social proof. Reviews are not only beneficial for the consumer, but they also are an invaluable resource for businesses. Getting negative reviews can send business owners into a panic, but there are proven strategies that help spin negative reviews in their favor. Listen in as Alex shares insights from this post at AlexGPR.com

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All the Fits That's News
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